MS Exchange

How to Debug Exchange 2007/2010 OOF Replies That Don’t Properly Trigger

by PFE EMEA Messaging Engineers

I recently faced an issue with Out-of-Office (OOF) replies not working properly under Exchange 2007 SP3 with RU3 which was not easy to identify, and I thought it was interesting enough to share with you, along with the associated solution. The Symptoms: The OOF doesn’t trigger for all mailboxes located on a server. Only one [...]

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How To Quickly Manage Groups With Groups In Exchange 2010

by PFE EMEA Messaging Engineers

A common issue with Exchange 2010 is that you are unable to allow a Distribution list to be managed by a “group”. This was changed by design in Exchange 2010 to allow greater separation of Active Directory and Exchange management using Split Permissions, a feature that a number of our customers asked for. A great [...]

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Solving Additional Issues With Exchange OAB Download

by Rhoderick Milne

Frank Plawetzki posted a great article on issues that can affect how clients retrieve their Offline Address Book (OAB).  This has also been the source of some recent work for myself, though with slightly different root causes.  The issues that I have encountered were due to: Invalid SSL Certificate OAB web.config file Invalid Certificate Installation [...]

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A Quick Tour Of The Microsoft Exchange PST Capture Tool

by Rhoderick Milne

The venerable Personal Storage Table (PST) file has been present in Microsoft Exchange environments for many years.  In some ways its success has lead to its downfall.  With the proliferation of PST files on a network, multiple issues are introduced which include: Unauthorised data removal – users may export data to PST and remove the [...]

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What you need to check when Outlook fails to download the OAB

by PFE EMEA Messaging Engineers

Throughout the last weeks I have seen two different issues that prevented Outlook clients from downloading the OAB (Offline Address Book). One affected public-folder based OAB distribution and the other affected web-based distribution. I want to provide some hints on things that need to be checked in order to follow the OAB generation and publishing [...]

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How To Troubleshoot Microsoft Exchange Server Latency or Connection Issues

by Samuel Drey

This article is meant to be a hopefully useful guide to help Microsoft Exchange Server IT Operations teams understand, troubleshoot and remedy situations where users are experiencing issues connecting to the Exchange messaging service via Outlook or OWA. I’ve included information relating to Exchange Server 2003, 2007 and 2010.  The following process helps rule out [...]

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Exchange 2010 Service Pack 2 – What You Need To Know

by Rhoderick Milne

The Exchange team recently released SP2 for Exchange 2010 over on the Exchange team blog, and I wanted to use this blog entry to provide links to all the relevant content for SP2 and to raise awareness of some specific issues so that these will not negatively impact your deployments. You may have heard of [...]

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Maximize Exchange Administrator Productivity With PowerShell (Part 2)

by Rhoderick Milne

In part one of this series we looked at some of the basic aspects of the PowerShell environment.  Let’s now look at the underlying mechanics on Exchange 2007 and 2010 servers.  We will need to address some aspects separately due to the different mechanisms that are used  between Exchange 2007 and Exchange 2010. Let’s kick [...]

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What You Need To Know About Exchange 2010 DAG Failover Behavior

by PFE EMEA Messaging Engineers

In this article, I’ll provide some insight into changes in Microsoft Exchange Server 2010 Database Availability Group (DAG) failover behavior. The Exchange 2010 mailbox server which is part of the DAG uses windows clustering in a different way than previous versions and many administrators who are familiar with previous versions of Exchange may have incorrect [...]

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A Must Have Hotfix for Exchange DAGs running on Windows Server 2008 R2

by PFE EMEA Messaging Engineers

In early August 2011, the Microsoft Windows Sustained Engineering team released the following Knowledge Base (KB) article and accompanying software hotfix regarding an issue in Windows Server 2008 R2 failover clusters:  KB2550886 – A transient communication failure causes a Windows Server 2008 R2 failover cluster to stop working The Microsoft Exchange Server team has since [...]

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Why Does My SAN Keep Failing Microsoft Exchange 2010 Jetstress?

by PFE EMEA Messaging Engineers

As many know by now, in Exchange 2010, Microsoft managed to get disk I/O numbers so low that it’s able to run perfectly well on DAS (direct-attached storage) and even JBODs (i.e. DAS with no RAID configured).  So how come we should still run Jetstress, the tool that helps verify the performance and stability of [...]

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What Everyone Should Know About Microsoft Exchange Autodiscover

by Rhoderick Milne

In the Microsoft Exchange Server 2003 world and below, those administrators looking to automate and control the behaviour of MAPI profiles on user’s desktops quickly became familiar with tools like: ORK (Office Resource Kit) .PRF Files .OPS files (from the Office Profile wizard) PROFGEN PRFPATCH ExProfRe For a refresher on such joys  of .PRF files [...]

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How To Maximize Exchange Administrator Productivity With PowerShell

by Rhoderick Milne

As a Microsoft Exchange Server focused Premier Field Engineer I spend a considerable amount of my time with customers at their work place and also when they attend training courses and workshops that I deliver. Naturally people want to talk and learn about the cool new features in Exchange 2007 and Exchange 2010, which is [...]

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