Dedicated Support Engineers: What They Are and How They Can Help You

by Ben Pearce on March 14, 2011

This post is an introduction to Microsoft Dedicated Support Engineers (DSEs). In a series of 4 articles we go through the following:

What is a DSE?
What does a DSE deliver?
How does a DSE engage with you?
How does a DSE bring value?
Three example DSE scenarios:

Start the series here – Dedicated Support Engineers: What They Are and How They Can Help You and let us know if you have any comments/questions.

Sultan_rayes

For many
weeks I was looking for information about DSE and its role. Then I wondered:
why is DSE is not well-known, is it a new service provided by Microsoft?

I think I am
lucky to find this post which I think is very helpful and very enough.

Thank you
Ben

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