Why You Need To Understand NAT When Setting Up Lync or OCS

by Joe Lefort

Microsoft Lync and OCS are fairly easy to set up if all you want to do is have internal IM/presence and conferencing. The moment you decide to open your SIP domain up to the outside world, things take a change for the complex.  Why you might ask? Simply put, NAT (Network Address Translation) comes into [...]

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A Microsoft Word Document Template For Disaster Recovery Planning

by Alexander Windel

Let’s say you want to create a disaster recovery (DR) plan for a common, shared enterprise IT service such as e-mail or document collaboration in your organization. One of the results of the plan will surely be a document outlining the DR strategy for that service. But where do you start? What should be part [...]

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A Quick Tour Of The Microsoft Exchange PST Capture Tool

by Rhoderick Milne

The venerable Personal Storage Table (PST) file has been present in Microsoft Exchange environments for many years.  In some ways its success has lead to its downfall.  With the proliferation of PST files on a network, multiple issues are introduced which include: Unauthorised data removal – users may export data to PST and remove the [...]

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What you need to check when Outlook fails to download the OAB

by PFE EMEA Messaging Engineers

Throughout the last weeks I have seen two different issues that prevented Outlook clients from downloading the OAB (Offline Address Book). One affected public-folder based OAB distribution and the other affected web-based distribution. I want to provide some hints on things that need to be checked in order to follow the OAB generation and publishing [...]

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How To Do SharePoint Collaboration in the Absence of Proper Governance, Part 2

by Daniel Brunet

In my previous post, I explained the goal of this series of articles is to help SharePoint farm administrators make decisions when they have to maintain one or multiple SharePoint farms without governance, and touched on one of the most flexible and potentially challenging service offerings within SharePoint: Collaboration.  This is a continuation of that [...]

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Windows Server 2003: Restore and Reanimation of Tombstoned Group Membership Links

by Liju Varghese

The Issue Performing an authoritative restore on a Windows Server 2003 domain controller of a group results in the reanimation of tombstoned group membership links. The Impact If an Organizational Unit containing Users and Groups was deleted, the authoritative restore of the OU will result in users being re-added to groups they were removed from. [...]

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How To Troubleshoot Microsoft Exchange Server Latency or Connection Issues

by Samuel Drey

This article is meant to be a hopefully useful guide to help Microsoft Exchange Server IT Operations teams understand, troubleshoot and remedy situations where users are experiencing issues connecting to the Exchange messaging service via Outlook or OWA. I’ve included information relating to Exchange Server 2003, 2007 and 2010.  The following process helps rule out [...]

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What You Need to Know About Microsoft Support Terminology

by Rod Fournier

When discussing the meaning of Microsoft Support terminology with my customers, there are several terms that come up almost daily in conversations. Here are some hopefully helpful definitions for you that I use: Supported – When we (Microsoft) state we support something, it really means we have tested that scenario and that is works as [...]

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Exchange 2010 Service Pack 2 – What You Need To Know

by Rhoderick Milne

The Exchange team recently released SP2 for Exchange 2010 over on the Exchange team blog, and I wanted to use this blog entry to provide links to all the relevant content for SP2 and to raise awareness of some specific issues so that these will not negatively impact your deployments. You may have heard of [...]

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How To Do SharePoint Collaboration in the Absence of Proper Governance

by Daniel Brunet

In my previous post, I explained the goal of this series of articles is to help farm administrators make decisions when they have to maintain one or multiple SharePoint farms without governance.  One of the most challenging service offerings with SharePoint besides Content Management is Collaboration, as it usually needs both flexibility and scalability. Whenever [...]

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Windows System State Recovery: What’s up with that Authoritative Restore checkbox?

by Liju Varghese

On a domain controller running Windows Server 2008 R2, when performing a system state restore in Directory Services Restore Mode using Windows Server Backup, at the Select Location for System State Recovery step you have to decide whether or not to select the following option: Perform an authoritative restore of Active Directory files. This recovery [...]

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Maximize Exchange Administrator Productivity With PowerShell (Part 2)

by Rhoderick Milne

In part one of this series we looked at some of the basic aspects of the PowerShell environment.  Let’s now look at the underlying mechanics on Exchange 2007 and 2010 servers.  We will need to address some aspects separately due to the different mechanisms that are used  between Exchange 2007 and Exchange 2010. Let’s kick [...]

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Creating Custom Performance Counters in Microsoft OpsMgr (Part 2)

by Mark Farrugia

In my previous post I started down the path of wanting to create some custom counters in Operations Manager 2007, but I could not get started until I had downloaded and installed the authoring console for Microsoft System Center Operations Manager (OpsMgr) 2007. Now that that task was completed, let’s move on to creating the [...]

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